My username and password aren't working. What should I do?
Answer
Are you including @pfw.edu in your username? Your username is what comes before @pfw.edu in your Purdue University Fort Wayne email address. For example, if your Purdue Fort Wayne email address is studim04@pfw.edu, your username is studim04.
If that isn’t the problem, your password might be expired. Some university sites, like goPFW give you grace logins. The library resources do not do this. This means you may be able to log in to goPFW even if your password is expired.
If your password has expired go back to the login page: https://go.pfw.edu.
Click on the Change Password link below the username and password boxes, and follow the instructions given there.
If you still can’t login to either goPFW or library resources after changing your password, go to the Trouble signing in? link below the username and password boxes on https://go.pfw.edu. That will give you contact information for the IT Services Help Desk who will help solve your problem.